The TravelWayne (Concur) Application

How do I log in to TravelWayne?

You can access the application through Academica.  Under WSU Resources, click on Employee Resources, then Administrative Systems, and then TravelWayne. You can also choose to pin TravelWayne to your My Frequent Links.

Additionally, Concur's mobile app is a natural extension of Concur's full-featured, web-based service – Travel & Expense – which integrates travel and expense processes. With the mobile app, travelers can manage trips and expenses, and add items such as taxis, hotels, and rental cars – all from a mobile device.

What if I do not book my own travel?

In TravelWayne, you can select an assistant or arranger to reserve your travel.   On the My Concur page, click Profile and then click the Assistants link at the top of the page.   Click Add an Assistant to add the person who you would like to authorize to reserve your travel. This person can now update your profile and also make travel arrangements for you.

If you do not see your travel arranger in the list of people to select from, that individual might not have access to TravelWayne.   To add your arranger to the list, contact the Travel Office.  

Why should I use TravelWayne instead of calling an agent directly?

TravelWayne allows you to quickly make plans after viewing your travel options.  In addition, you have direct access to WSU's negotiated fares delivered by our travel agency.   TravelWayne provides a list of all your travel plans and is your direct source for travel alerts.

What if I want to book a flight on my own?

TravelWayne allows you to quickly make plans after viewing your travel options. In addition, you have direct access to WSU's negotiated fares delivered by our travel agency. TravelWayne provides a list of all your travel plans and is your direct source for travel alerts.

Can I add a car or hotel to an airline reservation after it is booked?

Yes, you can make changes before your ticket is issued. To add or modify your trip, click the name of the trip on the Upcoming Trips section of My Concur and then click Change Trip.

How do I pay for my reservations?

When you reserve airfare, hotel, and car rental reservations, your credit card number is used to purchase your reservations. Please confirm that your credit card information in your TravelWayne Profile is accurate.  If the credit card information is missing, you will not be able to continue with your reservation.

How can I view the itinerary for flights I have already booked?

On the My Concur page, review the Upcoming Trips section. For more detailed information, click the appropriate trip name in the Trip Name/Description column and then click View Itinerary.

My name displayed in my TravelWayne Profile does not match my photo ID. How do I change my Travel Profile name?

The Concur Travel Profile displays a warning message for employees that their imported Travel Profile name needs to match the name on their photo identification they plan to use at the airport. This is the name with which airline reservations will be issued.   The warning is based upon increased Transportation Security Administration guidelines. The warning message indicates: 'Your Name and Airport Security: Please make certain that the first and last names shown below are identical to those on the photo identification that you will be presenting at the airport. Due to increased airport security, you may be turned away at the gate if the name on your identification does not match the name on your ticket'.

The TravelWayne Profile name is populated with the employee primary (legal) name as designated in the University's Human Resources System.    Employees are not able to change their primary name in the Concur Travel Profile.  Therefore, you should have your University record updated and this will flow into the TravelWayne profile.  Please contact your department to have your HR record updated. 

Who can make changes to an employee's Concur profile?

The employee can modify his/her own profile in Concur. In addition, if the employee has assigned a delegate, the delegate can make all changes to the employee's profile except for the Expense Delegate and Travel Arranger assignments. Any assignment of delegation must be done by the employee directly. Delegates must obtain the approval of the employee when making any changes to the employee's profile.

TravelWayne